worldwebfx
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FAQ

Frequently asked questions

Clear answers about courses, payment, identity checks and refunds.

What is worldwebfx?

An education website for forex and gold (XAUUSD) trading: courses, lessons and trading tools. We do not manage money, take deposits or trade for you.

Is the course fee an investment? Will I make a profit?

No. The fee pays for education only. Trading forex and gold carries a high risk of losing money, and no one can guarantee profit.

Why must I open an Exness account through your link?

Every course level requires an Exness account opened through our partner link. We are an Exness partner, and Exness pays us a commission based on trading in those accounts. Check that Exness is available in your country first.

How do I pay the course fee?

After your Exness account is confirmed, choose a course level in your account, send the exact fee in USDT with Binance Pay to the ID shown there (729843714), then submit the transaction ID together with your identity documents.

Why do you ask for my ID (KYC)?

To confirm that the person paying is the account holder, and to prevent fraud and payment disputes. You upload one document (national ID card, driving licence or passport) and a photo of yourself holding the same document.

How are my ID photos stored?

They are encrypted on our server and only our admin can open them, to check your identity. We never sell or share them. Rejected uploads are deleted, and you can ask us to delete your documents at any time.

How long does verification take?

Usually within 24 hours. We email you after each check: Exness account, then payment and identity.

How do I get access to my course?

When your payment and identity are verified, the course shows "Active" in your account and we email you the access details.

What is the refund policy?

You can ask for a refund within 7 days of activation if you have not yet used the course materials.

How can I contact you?

Log in and use the Support form in your account. We reply by email.

Still have a question?

Contact support